Remote Booking Agent

Australia
Full Time
Entry Level

A Remote Booking Agent provides a fantastic chance to offer valuable services to various clients, organizations, and businesses while enjoying the flexibility to work from anywhere. In this role, you would be responsible for planning and coordinating travel, bookings, and accommodations for your clients.

Your tasks would include making all necessary arrangements, such as researching and booking flights, ground transportation, lodging, and other travel-related services. You would also manage expenses, track reimbursements, and support travelers while they are on the road.

  • Issue airline tickets, vouchers, and other travel documents
  • Offer clients travel advice and information about local attractions
  • Respond to customer inquiries and resolve any travel-related issues
  • Stay current with industry trends and developments
  • Ensure client needs are addressed promptly and satisfactorily
  • Maintain up-to-date knowledge on all accepted payment methods used by the agency
  • Collaborate with external vendors to secure the best prices and special deals for clients
  • Ensure customer satisfaction through effective communication and follow-up

Key Qualities:

  • Strong communication and customer service skills
  • Excellent organizational abilities
  • Familiarity with booking systems and travel software
  • Knowledge of industry rules, regulations, and requirements
  • Attentiveness to client needs, preferences, and concerns
  • Ability to multitask while maintaining attention to detail
  • Initiative and the ability to anticipate and meet client needs

This remote opportunity offers you the freedom to set your own hours. You should be able to work independently, be proficient in using various software programs, and feel comfortable working remotely.


 
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